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Analyzing Survey Results
Get instant, easy-to-read feedback you can turn into immediate action! You don't need a Ph.D. in statistics to gain revealing, up-to-the-second insights and interpret feedback. Constant Contact Online Survey makes it easy to access, read and understand your reports and continually-updated data.
View and respond to survey feedback and suggestions as quickly as they come in. By acting quickly on compliments — and complaints — you'll make your survey respondents feel valued and satisfied while you grow your business.
Monitor online survey responses in real time
- Track your online survey invitations
- View by date sent, number sent, opens, clicks, and more
- See which surveys brought back the most responses so you can re-use them in the future
Save time and gain valuable insight with built-in reports
- Gain quick, up-to-date overviews of results with detailed views and graphics
- Filter survey results for deeper, in-depth analysis
- Create targeted email lists of customers from common survey responses
- Print and export your results for your convenience
Dive deeper into survey results for more in-depth analysis
- Export results in CSV format to study key trends over time
- View a subset of survey responses for deeper analysis with the filtering option
- Compare results month over month—and see how results may have changed due to improvements you have made.
- Build your own analysis criteria with the filtering option; change it when you want to
Search for and analyze a single respondent
- View survey respondent contact details—including name and address
- Search by name and see how an individual respondent answered questions
- Print results from a single respondent by clicking the Printable Version icon
